{"id":36601,"date":"2024-07-10T10:56:49","date_gmt":"2024-07-10T17:56:49","guid":{"rendered":"https:\/\/www.ssi-corporate.com\/ssi-learning\/certified-training-copy\/"},"modified":"2024-07-12T10:00:18","modified_gmt":"2024-07-12T17:00:18","slug":"certified-training-training-support-policy","status":"publish","type":"page","link":"https:\/\/www.ssi-corporate.com\/ja\/ssi-learning\/certified-training\/certified-training-training-support-policy\/","title":{"rendered":"SSI Training Support Policy"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Pre-requisites for SSI Training<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Competent computer skills, understanding how to install and setup a software installation on a Windows 10 or 11 workstation (English-only).<\/li>\n\n\n\n<li>Valid AutoCAD license and installation compatible with ShipConstructor version.<\/li>\n\n\n\n<li>Familiarity with AutoCAD and CAD\/CAM systems.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Minimum System Requirements<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Computer specifications that meet the minimum requirements for AutoCAD (as such will be sufficient for ShipConstructor training purposes).<\/li>\n\n\n\n<li>See&nbsp;<a href=\"https:\/\/ssicloud.sharepoint.com\/sites\/nexus\/Pages\/SSI-Manuals.aspx?Page=ClientStandaloneInstallations\" target=\"_blank\" rel=\"noreferrer noopener\">here for the ShipConstructor system requirements for a stand-alone installation<\/a>.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">What is included with SSI Training<\/h3>\n<\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to SSI Training:\n<ul class=\"wp-block-list\">\n<li>Is a benefit of subscription.<\/li>\n\n\n\n<li>Is included with an active trial for individuals, with limitations (see below).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>SSI Training Software and Downloads\n<ul class=\"wp-block-list\">\n<li>The latest SSI release installer.<\/li>\n\n\n\n<li>Downloads for all SSI Training curricula PDFs.<\/li>\n\n\n\n<li>Access to the SSI Training video library on Nexus.<\/li>\n\n\n\n<li>SSI Training Project compatible with the latest release.<\/li>\n\n\n\n<li>SSI Verifier software for checking the results of the work performed.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Installation and setup:\n<ul class=\"wp-block-list\">\n<li>Training Support does not include assistance with software installation and training project setup.<\/li>\n\n\n\n<li>Trainee&#8217;s must make use of the installation guides and videos that are provided, which have been well tested and proven reliable.&nbsp;<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Training Support requests:\n<ul class=\"wp-block-list\">\n<li>All training support requests must be initiated via the available online form (requests by email will be ignored).<\/li>\n\n\n\n<li>No phone call or live video support is provided &#8211; all requests for training support must make use of the online forms provided. SSI will contact you if such interaction is concluded to be necessary.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Verifier submissions for certification:\n<ul class=\"wp-block-list\">\n<li>Users with active subscription, or trial, may be certified for any course they successfully complete within the trial period.<\/li>\n\n\n\n<li>SSI Certified Training Professional and Specialist certifications are only available to trainee&#8217;s with an active SSI subscription.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Verifier failures:\n<ul class=\"wp-block-list\">\n<li>Training Support does not include investigating the work performed for Verifier failures, and is limited to investigation for Verifier defect. If no defect is determined, trainee&#8217;s are directed to redo the work, and recommended to closely follow the instructions.<\/li>\n\n\n\n<li>Trainee&#8217;s are required to redo the work that is leading to a Verifier failure before contacting Training Support. In most cases, redoing the exercise, and following the detailed exercise instructions will result in success.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Expired subscription or trials:\n<ul class=\"wp-block-list\">\n<li>Training Trials are valid for 60 days<\/li>\n\n\n\n<li>In the event a subscription or trial has expired, access to SSI Training resources is no longer provided.<\/li>\n\n\n\n<li>In the event a trial has expired before completing course work, SSI is prepared to extend the trial one-time for 30-days.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Please also take note of SSI&#8217;s&nbsp;<a href=\"https:\/\/www.ssi-corporate.com\/terms-of-use\/\" target=\"_blank\" rel=\"noreferrer noopener\">Terms of Use<\/a>, which outlines the use of SSI services, websites, software, duties of the user, including prohibited uses and behaviors.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.ssi-corporate.com\/ssi-learning\/ssi-learning-training-support\/\">Submit Training Support Request <\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Pre-requisites for SSI Training Minimum System Requirements What is included with SSI Training Please also tak [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":1824,"parent":1008,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-default-sidebar.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-36601","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/pages\/36601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/comments?post=36601"}],"version-history":[{"count":15,"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/pages\/36601\/revisions"}],"predecessor-version":[{"id":36636,"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/pages\/36601\/revisions\/36636"}],"up":[{"embeddable":true,"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/pages\/1008"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/media\/1824"}],"wp:attachment":[{"href":"https:\/\/www.ssi-corporate.com\/ja\/wp-json\/wp\/v2\/media?parent=36601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}